About Our Company

Flash Feedback is an online research product offered by Client Opinions, Inc. a leader in the field of online research solutions since 2003

Our online research solutions provide organizations with the facts to make market-driven decisions, anticipate problems, capitalize on opportunities and expand business growth.

Service

Flash Feedback is a powerful, yet simple, online application that allows visitors to provide website feedback 24/7. This direct website feedback enables you to improve the user experience, increase conversions and generate more online business.

Flash Feedback Features

Benchmarks & Trends

Compare your ratings and trends vs. industry and business segment norms.

Turn-Key Feedback Card

The feedback card is completely pre-programmed and ready to go!

Dynamic Customization & Multiple Feedback Cards

Customize your website feedback card on-the-fly to ask the critical questions for improving  your webiste. You can even have up to 5 different cards with tailored questions for placement on different areas of your website.

24/7 Real-Time Reporting

Connect to customers and prospects 24/7 with online reports and alerts sent to your email and cell phone.

Our Website Feedback Philosophy

• You can't avoid getting website feedback... you will get feedback when visitors leave your site or even abandon their shopping cart.
• A strong website feedback program allows you to proactively uncover problems and take corrective action to improve your website.
• Listen hard and website visitors will reveal the secrets to optimizing your website.
• If you can't quantify and measure website feedback... you can't manage it to improve the user experience conversions and sales.
• Asking website visitors for their feedback is the highest form of respect you can offer.
• A systematic website feedback process is a strong "competitive differentiator".